Help
- Sign into your AdmitONE Community account
- Select the event you would like to resend tickets for
- Click on the “Manage Event” icon
- Access “Orders” from the left navigation bar
- Locate or search the required order
- Click on “Issue a Refund” from the order menu
Note: Refunding an an order will not automatically void the entire order. Tickets associated with the order will remain active.
Refunds can only be issued prior to your event being paid out.
More help?
Voiding an Entire OrderCreating an EventDuplicating EventsHide Tickets at the CheckoutUnlock Ticket Types with a CodeAdding and Editing Co-HostsRescheduling or Postponing EventsAdding Images and a Video to Event PageSending Complimentary TicketsSetting Timed Entry TicketsCancelling an EventReprinting TicketsResending TicketsAdding and Editing Payout Information
Still have questions?
With over 15 years of experience in our back pocket, we are sure to have a solution for you.